At Best Materials we value our Canadian
customers. We realize there are many factors to be considered when
ordering from a US company. We have put together the following
information provide you with some facts and
considerations so you can understand the
final cost of your order.
What Is The Best Shipping Method For Your
We offer 3 methods of shipping to Canada: For
small parcels, UPS and USPS (United States Postal Service). For
large and heavy items, we have LTL truck freight. Truck freight
can be to a business or a residential delivery, and has options
for lift gate service. You must select the correct delivery option
or delivery will be delayed while additional fees are collected.
We are happy to quote special rates for large order deliveries.
Items to consider in deciding which shipping
method will work best for you:
How quickly do you require the items? – UPS will
always get your order to you the fastest, and has good tracking but you
will incur a brokerage fee for UPS STANDARD shipping. Premium
shipping has no UPS brokerage fees.
Brokerage Fees: UPS will charge to the
CONSIGNEE (receiver) once your
package reaches you. It must be paid. If you have an open account
with UPS, you can charge any brokerage / duties / taxes to your
UPS account. The brokerage fee is not charged if the price of the
items is under $20.00 CDN (this applies to USPS as
well), or if you use Express Guaranteed Delivery Service. Please
read more below about Brokerage Fees. You can get current detailed information on Canada brokerage
fees for UPS here:
Insurance: UPS fully insures your good
and shipment for loss or damage. USPS shipping has minimal
insurance. Best does not replace any USPS losses. USPS has
other special options. See the USPS site for more information.
Tracking: UPS has excellent tracking.
USPS has poor tracking and delivery confirmations only for premium
classes of shipment.
USPS: There are no brokerage fees
charged by USPS. We
suggest Priority Mail International if using USPS.
There is not reliable tracking available in spite of what they
say. Priority Mail shipping time is generally 6-10 days.
We are not responsible for lost or damaged USPS shipments. Please
use any letter or envelop options as items will not fit, and this
will delay your order while we contact your for additional funds.
Shipping Cost: Its calculated based on
Weight, Size, Destination, Number of Items, residential/commercial
delivery, lift-gate requirements any hazmat fees and Delivery Time.
Blind Shipments: NO blind (no paperwork
or invoice included) shipments to Canada are permitted.
What Other Costs Do You Need To Factor In?
Canada Customs Duties:
Because of the North American Free Trade
Agreement (NAFTA), Canadians do not have to pay DUTY on most
American and Mexican made products (it is important to note that
even though the manufacturer may be based in the USA if they out
source their manufacturing to Asia then it no longer qualifies as
manufactured in America). Please contact us via email or phone if
you require us to either, let you know where it was manufactured
or if you require us to state in writing that an item was
manufactured in the US or Mexico for Canada Customs.
How much are the duties /
PST/GST/HST taxes ?
If you have questions about Canada taxes please call a
Canada Customs Office.
Canadian Taxes: GST applies to just about everything an
individual imports into Canada. The GST rate is 5%. GST is
calculated after duties have been applied.
PST or QST will be charged as well in accordance
with your provincial rate.
In provinces with Harmonized Sales Tax (NB, NS
and Newfoundland and Labrador), you’ll be charged a flat 15%
instead of GST and PST.
Summary of Costs: Cost of Item + Cost of Shipping + Brokerage +
GST/PST/HST (taxes) = Total Cost you will be charged in US Dollars
Duty – Click here for contact information for
Canada Customs office near you
We value your business and have attempted to
compile the most comprehensive list of information to assist you
with your order. If there is any information that you have
acquired in your experience of ordering from the US that you do
not see here we would love to hear about it.
Additional Shipping Notes and Terms